Everything included, then your join link.
$165 a month for your whole family. Health care, not health insurance. Read the list, then tap Start membership at the bottom. Nothing is charged on this page.
Included in the one $165 price
- Virtual urgent care. No waiting room. A doctor on your phone for injuries, illnesses and the things that come up at nine at night.
- Virtual primary care. Board-certified providers for routine and ongoing care, on your schedule. Unlimited visits and unlimited follow-ups; nobody is counting them.
- Your phone is also a health scanner. Look at your front camera for about 55 seconds and it reads 14 indicators: heart rate, blood pressure, breathing, stress, recovery and more. No cuff, no needle. Like a fitness tracker, these are wellness indicators, not a diagnosis; you can download, print or share your readings with your own doctor.
- Virtual counseling with 75,000+ licensed clinicians. Seven sessions per issue, and you can come back with a new one as often as you need.
- Prescriptions handled, not chased. 1,000+ generics at $0 at 80,000+ pharmacies, or 90 days at a time mailed to your door. Up to 80% off brand names.
- Lab work booked for you. 3,500+ tests at Quest and LabCorp. Send your doctor's lab order to Health Compass first; they approve it, book you at a lab near you and email you a barcode, so you pay $0 at the lab. Some tests, like genetic testing, aren't included.
- Somebody to call when you don't know what to do. A care navigator explains what your membership includes and finds you an affordable option for the things it doesn't.
- A wrong bill gets challenged for you. Medical bill advocates read the charges, find the errors and negotiate with the hospital or provider.
- Your member portal, on your phone. Your member card, your scans, your results and every service in one place.
- Your whole family, no extra charge. Spouse or domestic partner and dependent children, one flat price, no per-person tier.
- No exam, no bloodwork, no health history. Nobody is turned down for a pre-existing condition. No employer needed. Cancel any time.
Look at your front camera for about 55 seconds. It reads 14 wellness indicators, like a fitness tracker does. You can download, print or share your readings with your own doctor. Included for every member.
Wellness information, not a diagnosis.Not included
- In-person doctor visits. Every doctor visit is virtual.
- Hospital stays, surgery and emergency care. Keep your health insurance for the big things; this sits alongside it.
- It is not health insurance and does not pay or reimburse medical bills.
What the sign-up looks like (about 5 minutes)
- The Vital Direct page opens first. It shows Health Compass Inc., the company that provides the membership, and the $165 price. Tap its yellow Enroll Now button.
- Screen 1: your name, email, mobile, birthday, gender and home address. Adding your spouse or kids? Tick the box and add their names and birthdays.
- Screen 2: payment by debit or credit card, on the membership's secure page. Your home address is the billing address unless you untick the box.
- Screen 3: read the member agreement and sign with your finger.
- Screens 4 and 5: check the summary, confirm, done. A welcome email with your login follows.
Started once already? Vital Direct emails you a "continue your application" link that takes you back to the screen you stopped on. Stuck? Reply to the text you got from us, or email help@nomorewaitingrooms.com.
Questions people ask first
What is the difference between health care and health insurance?
Health insurance pays the bills for the big things: hospital stays, surgery, emergencies. Health care is the everyday things: a doctor when your child has a fever at nine at night, a prescription, a lab test, someone to talk to. Vital Direct is health care, not health insurance. For one flat $165 a month, your whole family gets virtual urgent care, virtual primary care, counseling, $0 generic prescriptions and lab work, as much as you need. It does not pay or reimburse medical bills and it is not major medical insurance, so keep health insurance for the big things.
Who is this for?
Anyone who wants a doctor they can reach without a waiting room. Most members are working families and people who are self-employed, between jobs, or whose work doesn't offer health benefits, plus people who have health insurance but still pay full price for everyday visits. Vital Direct handles the everyday things: colds and infections, ongoing care, prescriptions, counseling and lab work, for your whole family. It is not a replacement for health insurance and it isn't for emergencies. Not available in New York.
What is virtual urgent care?
A doctor visit by phone or video for the things that come up: colds, flu, sinus and ear infections, rashes, UTIs, pink eye, allergies, stomach bugs, minor injuries. No waiting room. If you need a prescription, the doctor sends it to a pharmacy near you. For anything life-threatening, call 911.
What is virtual primary care?
Ongoing care with a board-certified provider from your phone: check-ins, ongoing conditions, medication refills, lab orders and follow-ups. You pick a provider and keep seeing them.
How often can I use it?
As much as you need. Virtual urgent care and virtual primary care visits and follow-ups are included in the monthly price.
How much does a virtual doctor visit cost without insurance?
With this membership, nothing per visit. The whole membership is a flat $165 a month for your entire family, and that includes the visits, the counseling, the generic prescriptions and the lab tests listed above. There is no per-visit charge.
Is this health insurance?
No. It is a membership, not insurance. It gives you access to contracted virtual-care providers, counselors, pharmacies and labs for a flat monthly fee. It does not pay or reimburse medical bills, and it does not replace health insurance for hospital stays, surgery or emergencies.
Who is behind this?
Vital Direct is a Health Compass Inc. product, provided and administered by Health Compass Inc. This site is run by Everyday Options Group LLC, an independent marketing company that may be paid when you join through our link. Your sign-up and payment go to Vital Direct, not to this site.
What is not included?
In-person doctor visits, hospital stays, surgery and emergency care. Every doctor visit is virtual. Lab work is drawn at a Quest or LabCorp location (send your doctor's order to Health Compass first so it's approved and booked) and prescriptions are filled at a real pharmacy, but the doctor is always on your phone.
Does my family cost extra?
No. $165 a month includes you, your spouse or domestic partner, and your dependent children. There is no per-person pricing.
Where is it available?
Every US state except New York. It is not available in New York.
Can I cancel?
Yes, any time. There is no contract term, no health questions and no medical exam, and nobody is turned down for a pre-existing condition.
Do my own doctors take this?
No. The membership has its own board-certified doctors you see by phone or video, as often as you need; you pick the one you want and keep seeing them. Your current doctors and any health insurance you have stay exactly as they are for in-person visits and the big things. Labs are at any Quest or LabCorp; prescriptions at 80,000+ pharmacies.
Why does the next page say Vital Direct and Health Compass?
Vital Direct is the membership, and Health Compass Inc. provides and administers it. This site passes you to their own sign-up. Your details and payment go to them, not to this site.
What do I need to join, and how long does it take?
Your phone, a debit or credit card, and the birthdays of anyone you are adding. About 5 minutes, five short screens. No exam, no bloodwork, no health history.
When does it start, and when is my card charged?
Join by the 14th and it starts the next day, with the first payment at sign-up. Join on the 15th or later and it starts on the 1st of next month, which is when your card is charged; the payment screen will say "Total Payment Today: $0," and that is correct.
What if I started once and didn't finish?
You are not starting over. Vital Direct emails you a "continue your application" link within minutes, and again a day or two later. It takes you straight back to the screen you stopped on. Or on screen 1, switch "Have you previously started..." to Yes.
What if I get stuck?
Reply to the text you got from us and say which screen you are on, or email help@nomorewaitingrooms.com. A real person follows up during business hours.
Opens Vital Direct's own sign-up, run by Health Compass Inc. You'll see the price again before you pay anything.